14 — Service
AI Customer Service
AI-powered customer service that resolves the majority of inbound questions automatically across chat, email, SMS, and voice — escalating only complex issues to your team.
What's Included
Omnichannel Support
One AI agent handles chat, email, SMS, voice, and WhatsApp — consistent across every channel.
Trained on Your Knowledge Base
Ingests your documentation, FAQs, and policies — answers customer questions with accuracy.
Smart Escalation
Routes complex or sensitive issues to human agents with full conversation context.
24/7 Availability
Customers get immediate answers any time of day, every day of the year.
Multi-Language
Deploy in 30+ languages without separate teams or knowledge bases.
Analytics & Insights
Track common questions, resolution rates, and customer sentiment trends.
What You Get
PROVEN
OUTCOMES.
Common Questions
What support tools do you integrate with?
Zendesk, Intercom, Help Scout, Freshdesk, Gorgias, and any tool with an API.
What about complex or angry customers?
AI escalates with full context. Human agents pick up where the AI left off — no repeated explanations.
Can it handle order status, refunds, and account questions?
Yes — connected to your order system, AI handles status, tracking, refunds, and account changes end-to-end.
READY TO
DEPLOY?
30-minute strategy call. We scope your AI Customer Service build, walk you through the implementation plan, and give you a fixed-scope proposal.